Elliott C. Back: Technology FTW!

YPN not updating today?

Posted in General by Elliott Back on October 23rd, 2005.

When I log into my publisher account, I get:

Daily Balance

Your daily balance is an estimated running balance of your total earnings for the day, as of the indicated date and time. Adjustments to the estimated daily balance may appear on your Performance Report the following day.

$0.00

No activity has been recorded so far today.

But, I have had 9k visitors so far today…

Update:

The Yahoo folks were quick to email me back:

Oct 24 2005 15:11 PT

Hello Elliott ,

We have been experiencing an issue with the daily balance updating. Our technicians are aware of this and are working to resolve the issue as soon as possible. We appreciate your patience and apologize for any inconvenience this may have caused.

You are a valued advertiser and we would like to make ourselves available to you via telephone. Please feel free to call us at 1-866-785-2636). Our hours are Monday - Friday: 6:00 a.m.-7:00 p.m. and Saturday: 7:00 a.m.-4:00 p.m., Pacific Time.

Please do not hesitate to contact us if we can be of any further assistance.

Sincerely,

Janine Martin
Customer Solutions
Yahoo! Publisher Network Team

I’m quite impressed with the service, even if I can’t currently tell how the blog is doing.

This entry was posted on Sunday, October 23rd, 2005 at 4:08 pm and is tagged with time adjustments, customer solutions, performance report, pacific time, inconvenience, advertiser, patience, earnings, yahoo, blog. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback.

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