12 days after classes started, about 750 students’ financial aid applications are still being processed due to complications from the implementation of PeopleSoft. PeopleSoft replaced JustTheFacts software and now manages students’ personal, academic, bursar and financial aid information.

“The PeopleSoft system is much more labor-intensive than our previous financial system,” stated Davis. “We estimate that it takes three to four times longer to review and process a financial aid application in PeopleSoft than it did in our former financial aid system.”

Well, “This can’t be that bad,” I thought and headed over to the student management system to check it out for myself. Then, I got hit by an ancient-looking ugly, non-functional GUI:

Clicking on any of the links that might interest me (grades, transcripts, etc) led me to the following “nice pages”:

The back/forward buttons don’t work

Whoah, where did this come from?

Another random error

Yep, Peoplesoft definitely sucks. And, I don’t blame Cornell for it–except for making the original bad decision to migrate from a working, if not archaic, system. Nay, I blame Peoplesoft (recently rebranded as Oracle Peoplesoft. Here’s some juicy quotes from other IT professionals:

• “It’s a horribly designed piece of crap. They don’t use referential integrity *and* they duplicate data all over the place in the database. Their UI is like something out of Windows 1.0 days.” – Joel on Software
• “It is the single worst example of web-based software I have ever seen. Ever.” – Jason
• “It’s web browsing in the 19th century. Lots of backing up and clunky navigation menus laden with far too much non-intuitive information.” – Dee-Rob
• “the syntax, which seemed arcane at best and totally unusable at worst” – John

A cute Facebook group, Cornell must be held accountable for Peoplesoft issues, and another Cornell story, New CoursEnroll Software Causes Distress, Difficulties, explains how the initial rollout was also fraught with difficulties:

Yeh said that although the system was marked by a number of problems, nearly 3,200 students out of the approximately 3,700 who needed to enroll were able to do so successfully. Course requests that were not approved before the system went down were entered into the system automatically.

[T]he preparation for the replacement began back in 1995 when Cornell administrators began watching how other schools used PeopleSoft. Cornell and company began to develop the new program together. Yeh did not know how expensive the program was to develop.

The moral of the story? Sometimes rolling your own software is better than buying and adapting. Especially for giant applications.

I would say, as a young black male, there is a strong inverse correlation between being a nerd and black, and being popular. I’ve seen many black friends who are fairly intelligent that were mediocre students in high school, and either failed out or were equally mediocre at the University level. Why? Popularity is, as Paul mentions, often times a choice of priorities — some sacrifice intelligence for popularity — and for blacks, this probably happens for 9 out of every 10.

I would go so far as to say that the lack of black nerds is probably a cause for major concern, but within the scope of this writing, possibly too large a problem to properly address, although certainly an interesting one.

After some Googling, I was able to find data from the National Science Foundation (NSF), Science and Engineering Degrees, by Race/Ethnicity of Recipients: 1995-2004, with information about degree recipients partitioned by self-identified race:

In 2004, 5,934 black students out of 57,405 total (10.33%) received undergraduate degrees in computer science. Overall, among all degrees, 4.84% of black students chose a degree in Computer Science as opposed to just 3.15% of white students. I don’t have enough personal or intellectual background to discuss these figures, but to my uninformed eye, they look quite promising. More blacks (by percentage) are choosing to study Computer Science than whites (our baseline majority in the US). And, while at 8.4% black undergraduate students feel underrepresented, the news indicates graduation rates are improving.

America needs to moving forward on providing excellent education to all Americans, not just the privileged majority. Perhaps our next President–who looks to be Barack Obama–will be tougher on education than his “no child left behind” predecessor and we’ll see these numbers get even better.

A free iPod touch. Another reason to get a Mac for school.

Reminder: A free iPod isn’t the only reason a Mac makes sense.

1. Runs Office, Vista, and XP.
2. Has built-in WiFi.
3. Doesn’t get those PC viruses.
4. Comes ready to video chat.
5. Does so much more with photos and movies.
6. Delivers course materials and more via iTunes U.

Let’s put this together. According to Apple, the number one selling point for marketing their Macbook computers to students is that existing Microsoft software–Office, Windows Visa, and Windows XP can all be run on the Macbook. Don’t tell me that somehow magically, when Windows is running on Apple’s hardware, that all the malware, viruses, worms, and spyware written for Windows will suddenly stop working or infecting your PC. Yet their #3 point is that the Macbook “won’t get those PC viruses.”

Sorry Apple, the Macbook will definitely get PC viruses if it’s running Windows–which you suggest it should be.

Let’s say it’s 100 cell phones, with each cell phone costing $199. That comes out to $19,900. Now let’s say 100 employees did the same thing. That comes to $190,000. Wow!

By my math, 10^4 * $199 is $1.99M. Sorry, Don Montrey and the Phillyist, this kind of mathematical typo is simply unforgivable. It’s why “journalist” is a term that applies to someone working with editorial oversight to catch and prevent these sorts of stupid errors, and why bloggers simply aren’t there yet.

Update: I should have toned down the weekend snark, as you can see from the comments, I neglected a power of ten (wrote 10^3) in my correction, although the sum did come out ok. I guess we all need editors.

It really doesn’t make much difference whether the person intends to act on the threat… it’s the threat itself that inflicts the damage. It’s the threat that makes you question whether that “anonymous” person is as disturbed as their comments and pictures suggest.

The Wrong Reaction

We should be tempted to fall into despair, for human nature is evil. This is exactly what Robert Scoble has done, turning to blogo-Solipsism and taking a week off. Both strong emotional reactions and withdrawing from the blogosphere produce more harm than good. After all, if you’re affected by the cruelty present on the internet, hiding will only make it worse.

The Right Reaction

I usually read Shelly and wince, but she’s right on here:

Frankly, calmer heads are needed when responding to this event. Webloggers are not very good at maintaining perspective. I know, I’ve been one for too long.

This is not something new. People are irresponsible and rude in real life, and the situation is only exacerbated by the internet and the so-called shield of anonymity. We are living in the world of that metaphorical question “if you were invisible would you steal?”

The Irony

Seth Godin suggests that “Anonymity hasn’t made the web a better place. Instead, it has allowed some of the worst ideas ever to get published.” He’s almost right. While the Internet surely allows anonymous slanderers to publish the worst ideas that exist, those ideas are powerless without an audience. And, Kathy Sierra’s public tantrum today gave her attackers more audience than they could have ever hoped for. It’s interesting that by specifically decrying offensive material we draw more attention to it. Creators of hate speech don’t mind bad publicity.

Take It All Away

Still, taking away anonymity (Discouraging Anonymity is Key to Protecting Visibility) is not going to solve any of these problems. First, there is the wee technical problem that it’s totally impossible. Second, and more importantly, people will always exist for whom hate speech is a normal way of life. Only the broadest social reforms can decrease the incident of this kind of thought. You cannot police what people feel in their hearts, but over time you can mold it.

The Only Solution

Remember the racism of the 60s? I don’t, but having heard the stories, it’s quite obvious that incredible leaps have been made to bring black Americans to the same social acceptance level as their white counterparts. Even so, there still remains work to be done wherever racism, sexism, nepotism, ageism, etc are found.

That work will not be accomplished by stifling speech (that means you, Wordpress), but rather by changing the way we are educated, and therefore the way we think.