The Qwest DSL where I’m staying in Arizona has been dead for the past two days. They just fixed it, but it was a long painful process, which all started when our DSL modem started looking like this:
The green DSL light just blinked, on and off, on and off. “Oh no!” I thought, “the modem can’t connection to the Qwest office over the line.” So, we called a technician, who determined that our DSL port was dead, and gave us a new wire. After that, we got a DSL connection, and our second problem set in.
According to the technician, Qwest had performed some kind of software update over the weekend that negated our ability to authenticate and get an IP lease. So, we had to wait until a center of theirs in Denver fixed the issue, and now we have internet access at home again. Still, it makes me wonder if this guy lives nearby…
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