Comments on: Steam Support Sucks

By: Cas

Cas — Fri, 20 Nov 2009 20:26:36 +0000

First I will sorry all of you for my bad language…I’m from Denmark….a very agressive country. At least I’m making it one to live in.

Many will agree me…many will not.

I got some **** to tell Valve….just listen (and by Valve I also meen Steam cuz that program are Valve’s infernal machine)

Valve did fail in release of the L4D2 demo in time…..yes I know why but thats technical.

Valve did fail to let me “play L4D2 the moment it’s released” I was waiting for an hour or so before the Steam klient was thrugh searching for updates for my Steam games. It was only ONE freakin game that needed to be unlocked

Valve did fail to log me on their support side…it tells me that no user exists with that login info but when i try to make a new account just to get in there, it tells me that another user is using my e-mail AND username. Well dooh…that’s me! Funny…theres no problem with login on my computer when I want to play my games in Steam.

Valve did fail in L4D2 achievements….after 20+ hours of playing I lost all of my 27 achievements, so did my friends and every gamer I have read about. I was trying to catch the achievements once more but then I lost 1 of 14, 5 minutes after achievement and all of my collective achievements (Ex. “Complete a campaign using only melee weapons”) was reseted.

I don’t know what to do….seems like I got no chance to complain to Valve about all this so I just continues to suffer from their incomplete games and total failure Steam klient.

**** YOU VALVE I HOPE YOU WILL BOIL IN YOUR OWN BLOODBATH CAUSED BY VICTIMS LIKE ME! **** YOU DESERVE IT FOR WHAT YOU HAVE DONE THRUGH TIME

By: EXTREAMLY PISSED

EXTREAMLY PISSED — Sun, 15 Nov 2009 21:51:49 +0000

STEAM SUPPORT DOES SQUAT

at first i thought they were okay, because they helped me get my hijacked account back. And i checked all my games and all and they were fine except that my buddy list was messed up

i haven’t gone on steam since then, but when i did a few days ago. My CSS was vac banned. i filed a complaint saying that i didnt do anything wrong and all they said to me was

“we checked out system and its legit, but we cant tell you what you did. You have to go and make a new account and buy the game all over again” blah blah blah

IM NOT SPENDING MORE MONEY JUST BECAUSE I DIDNT DO ANYTHING WRONG!!!!

i want to call em up and yell at em

By: Deebo

Deebo — Sun, 15 Nov 2009 19:05:15 +0000

Meh. Ive had steam for a long time. I always use the remember my password option so today when it asked for a password I was lost. I dont know my password or my recovery question, I know im an idiot. So i took a few scans of my retail bought cd keys and everything and made a ticket. I made it a few hours ago im hoping ill get helped since i provided like a ton of proof. Im really angry because I have tons of games on steam and tons of friends and also servers ive donated to for special privelages and if i get a new account i loose all of those to. They really need a phone number.

By: pissed off

pissed off — Thu, 12 Nov 2009 20:04:50 +0000

this ******* blows i cant get steam to work motherfuckers do something you pricks i just paid 60 dollars on a ******* game i cant even play what the **** is that get off your lazzy asses and ******* do something also get a motherfucking number ********

By: sean

sean — Mon, 09 Nov 2009 21:56:46 +0000

Steam Sucks Big Time!!!

I bought Counter Strike Source over 3 years ago and made my account with the CD key registered. Just a month ago, I changed the email address on the account since i no longer had it. So Steam goes ahead and disables my account, and when i contacted their ‘****” support, they wouldnt re-enable the account because i did not keep my CD key paper that came with the game as proof of purchase. I gave them all my other info on the account and they wouldnt budge.

So after 3+ years of loyalty, they have lost me and any person i meet as a customer.