Comments on: The Latest to Gold’s Gym

By: Josh Dunn

Josh Dunn — Mon, 26 Oct 2009 14:40:24 +0000

I had a friend who worked there for a year or two and finally made it to management…where he found out that there is a fairly standard procedure of actually forging the signatures on renewal contracts. Be aware these folks are up to no good.

By: Ike

Ike — Fri, 28 Aug 2009 16:29:46 +0000

I have been going through the same drama with them, they refused to cancel my membership, so I had to cancel my credit card, I am pissed, they are a predatory corporation.

If all of you want to get to together, sign a petition against them, and ABC financial, e-mail or call me. 973-534-6178.

By: Michael Bryner

Michael Bryner — Tue, 04 Aug 2009 22:02:35 +0000

I just had a problem with them today. I went to the Gold’s Gym here in Utah, and I went in to clock in for normal gym services, and the lady working there says I was cancelled. I had this issue for a while for few times, but what I told her is I paid in full for two years from July 31st 2009 to July 31st to 2010. It says here right in the contract that it was supposed to go that long. When I made the payment they had me fill a automatically close the account after the 2 year contract was up. I think they changed it from 1 year to 2 years without telling me and just closed it. I think they just make up their own rules on their end, and just screw anyone over when they please. The WORST company I have ever dealt with in my 38 years of life. They are not a healthy company to make anyone healthier. I go fat just because of the stress those people give others.

By: Danielle Merket

Danielle Merket — Wed, 29 Jul 2009 05:49:28 +0000

I prepaid for a two year contract two years ago. I was at the gym this evening and asked to make sure my membership would be terminating at the end of the week. The employee kept harassing me about starting a new contract and I told them I was not interested. I asked if I could do month to month and the employee said that they never do month to month memberships and I had to have a contract. I said no thank you and left to do my workout. The employee stopped me and told me my bill was delinquent for $15. I prepaid for the entire membership and asked what on earth it was for and how I could be delinquent on a charge I had never heard of or been billed for. He said that it was a maintenance fee for this month. He told me I was not allowed to use the facilities unless I paid it or renewed my contract–keep in mind I still have a membership.

I was livid and left. I called another location to cancel my membership and they informed me I have to give 30 days written notice to the corporate office or it will automatically default to month to month. I was too late to cancel and was going to be charged for the following month. I asked the employee about what the other person had told me and he informed me that I was allowed to go month to month at the end of my contract and that I was also allowed to use the facility regardless of the weird $15 fee. The employees at this location admitted that Gold’s is a sneaky company and structures their contracts to be confusing and fee-loaded.

I was very frustrated with the dishonesty of the first employee as well as the culture of dishonesty that Gold’s Gym breeds.

By: jeana hart

jeana hart — Sat, 26 Jan 2008 21:50:25 +0000

I enrolled at Gold’s Gym with my daughter. When I was signing my contract, I went to extreme lengths to let the Gold’s Gym employee know that I was unsure if we would be living in the state for more than 1 year. I signed the contract based on a 1 year contract. I authorized my bank to be debited automatically each month. I had the employee make a special note on the contract that the terms included a 1 year contract. I had been a member for over 18 months, went to cancel the membership and was told that all contracts are 2 years – no matter what. I didn’t have the time or energy to fight them. Just want to spread the word, they stink