iPhone “No Wifi” Greyed Out Problem
Are you an iPhone 3G user with a “No Wiki” greyed out on your settings? Do you see this when you access your phone’s settings?
For me, I’ve only seen it once. I have a first-generation iPhone. The solution and fix for this problem was simply to do a soft reset by holding down the top power button and the home button until it restarted, at which point the wifi was working again. As another point of reference, I use FIOS and have the ActionTec router they supply.
You should also check out iPhone WiFi Problems (aka greyed-out “No WiFi”) from earlier this year, where he indicates that for him, it was a hardware failure:
I have to say, after hours of working through all the things other people have tried, I am finally at the same place – I am pretty convinced that my colleague’s iPhone at least, is also a solid hardware failure.
| This entry was posted on Saturday, November 8th, 2008 at 10:17 pm and is tagged with hardware failure, actiontec router, iphone, home button, power button, point of reference, colleague. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback. |
21 Responses to “iPhone “No Wifi” Greyed Out Problem”
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Have had my iphone since day one – shortly after d/l'ing new google app, I started having connection issues on all my radios (Edge, Cell, Wifi, BT) – then, after doing 2.2 update, lost EVERYTHING! Have had to restore the phone several times to get a cell signal, and the Wifi is still greyed out no matter what I do!
There is only one recent article on Apple's site about this, “Restore Needed” and it is dated only a couple days ago. This is, indeed, something brand new and I think it is a failure caused by software – that perhaps something in the update is bricking phones!
Grayed-out wifi here too, just happened this morning after an intensive day sending off photos of our just-born baby daughter. Now I can hardly connect to the network in places like buildings (say, a hospital!) but outside it picks up the signal. Very weird. When I get a free moment in the next few days, I'll be headed to the Apple store to see if I can get an exchange . . .
(For the record, I also have the new Google app and just played with it for the first time some time last week, but don't see how that could have done this.)
Grayed-out wifi here too, just happened this morning after an intensive day sending off photos of our just-born baby daughter. Now I can hardly connect to the network in places like buildings (say, a hospital!) but outside it picks up the signal. Very weird. When I get a free moment in the next few days, I'll be headed to the Apple store to see if I can get an exchange . . .
(For the record, I also have the new Google app and just played with it for the first time some time last week, but don't see how that could have done this.)
soft reset worked on my 3g iphone v2.2
Unable to use Wi-Fi with iPhone or iPod touch because there's no Wi-Fi address listed for the device
* Last Modified: July 10, 2008
* Article: TS1559
* Old Article: 306067
Symptoms
* iPhone or iPod touch appear to be connected to a Wi-Fi network but cannot use Wi-Fi for checking email, surfing the Internet, or other data transactions.
AND
* On the device, when you tap Settings > Wi-Fi and then tap next to the network, no values or entries for IP Address, Subnet Mask, Router, or DNS appear.
AND
* The device shows no Wi-Fi address (Tap Settings > General > About and scroll down to Wi-Fi Address).
This can happen if, during the initial setup of the iPhone or iPod touch, no Wi-Fi address was registered. So while the device can attach to different Wi-Fi networks, it will not be able to retrieve an IP address because the Wi-Fi router doesn't see a Wi-Fi address from the device.
Products Affected
iPhone, iPod touch
Resolution
First, sync your iPhone or iPod touch to iTunes in order to backup your user info, Contacts, Calendar, and other data. Then, try the following steps in order.
Step One
On the device, tap Settings > General > Reset > Reset Network Settings. Check to see if the device now displays the Wi-Fi address (tap Settings > General > About and scroll down to Wi-Fi Address). If there is a Wi-Fi Address, then you're done with these steps and can resync your settings and your media using iTunes.
If there's still no Wi-Fi Address, then continue to Step Two.
Step Two
On the device, tap Settings > General > Reset > Erase All Content and Settings. Check to see if the device now displays the Wi-Fi address (tap Settings > General > About and scroll down to Wi-Fi Address). If there is a Wi-Fi Address, then you're done with these steps and can resync your settings and your media using iTunes.
If there's still no Wi-Fi Address, then continue to Step Three.
Step Three
1. Restore the iPhone or iPod touch software (this erases all data on the device) using iTunes (see article 305744 for additional assistance).
2. After the restore is complete, sync your previous settings (mail settings, text messages, notes, call history, contact favorites, etc.).
3. Now verify if your device shows a Wi-Fi address (tap Settings > General > About and scroll down to Wi-Fi Address).
If there is a Wi-Fi address, then you're done with these steps. If there is no Wi-Fi address, then continue to Step Four.
Step Four
If there is no Wi-Fi address listed after doing the above steps, then your iPhone or iPod touch may need to be repaired. See the iPhone Service FAQ or iPod Service FAQ for additional service information.
Note: If the device shows an address in the Wi-Fi Address field and you are still having issues using Wi-Fi, refer to article 305715 for additional Wi-Fi troubleshooting tips.
http://support.apple.com/kb/TS1559
I had the same problem and the wi-fi just came back when I got home, to my home network. It didn't recognize any network that WASN'T my home network, however.
This is a software issue.
does soft reset delete your music apps or are they still on?
just tried didnt work
Got to Step three. Wiped it clean but now when I turn it on, even with a soft reset, I only get the pineapple. Can’t get to “Settings” or anything else.
if all of apple steps do not work wifi chip is broken..
I am already on my 2nd iPhone 3G. First one just kept searching for Wi-Fi and would never find. Now my 2nd iPhone has this issue with grayed out “No Wi-Fi”. Tried reseting network settings, reset all settings and erasing all content and settings and still grayed out. Looks like I am making a trip to the Genius Bar again for my 3rd phone. Maybe I will get lucky by complaining and get a 3GS. That would be cool.
Hi,
I have the same issue. I have bought a iPhone 3g from UAE open market which is officially unlocked by apple. I have the same issue of wifi grayed out > no wifi issue. When i bought the iPhone 3g, it come with 3.0 os and later it is upgraded to 3.1 b3 and got the issue with wifi.
I have followed steps which are listed in resolution (all the three).
Then i have downgraded the same back to 3.0.1 (after gr8 effort). But still i get the same issue. Could anyone suggest any steps which can help me ? could any one guide me, if this HW issue or software issue ? Any help in this regard would be highly appreciated.
I have the same problem with it grayed out, it happened right after I upgraded the software. None of the solutions above work. I don’t know how it could be that the wifi adapter in the phone is broken if one minute it worked and the next minute after the software update it did not.
I tried the “soft reset” by pressing the home and power buttons at the same time, but the iPhone just tries to power off. Is there another way to reset it?
Hold down the two buttons until you see the Apple logo, ignore all other things you see or don’t see on the screen, i.e. the slide to turn off or the blank screen.
does soft touch reset delete files, contacts?
yes I have the same problem
still didnt fixed the problem please HELP ME !!! grey No Wi-FI
I jailbreaked my 3g 3.1.2. and after jb wifi greyed out.
Now i just tried soft reset and – i couldnt believe it – it worked.
Thx bye
Could you please help me .. I am facing the same issue just unlocked and jail broke 3g .. 3.1.2 firmware …
just last night my ipod touch 1st gen had the grey no wifi. i tried doing a network reset and soft reset and it didnt work.
this morning i plugged it in my computer, unplugged it and then tried soft reset again (home buttom + top button) and i checked the wifi
IT WORKED!
i fell in love with this ipod when i first got it, and just waking up after the problem and checking online to see that many others had this problem, i started to feel a little discontent about this product.
well it works again, love pretty fickle